Answers to frequently asked questions about our translation and interpreting services
Still couldn't find what you were looking for regarding our translation and interpreting services? On this page, we have provided some additional information that might help you better assess our professional profile.
- What does aliseo mean?
- Who are Aliseo Japan's translators and interpreters?
- Where do you live?
- What services do you offer?
- What language pairs do you handle?
- Do you work fulltime or part time?
- What are your language skills and how did you develop them?
- What do you mean when you say you are freelance translators?
- Do you use machine translation?
- My budget is tight. Can I send you a translation I did with Google Translate and have you check and correct it as necessary?
- Do you also handle technical or scientific translations?
- Is translating from Japanese difficult?
- Do you accept large translation jobs?
- What happens if I don't send the source text on time?
- Can I cancel a translation or interpreting order?
- Is it so important that the source text be written by a native speaker?
- Besides the source text, what else do you need to be able to provide a correct translation?
- How do you guarantee your translation quality?
- How do you guarantee your interpreting quality?
- How do you determine your translation and interpreting rates?
- What is your minimum charge?
- What payment methods do you accept?
What does aliseo mean?
Aliseo ("trade wind" in English) is a constant and regular wind characteristic of the tropics, blowing from northeast to south in the Northern Hemisphere and from southeast to north in the Southern Hemisphere . These trade winds were very important during the Age of Sail—particularly for merchant vessels—as they made traversing the oceans much speedier and safer, to the great benefit of both the ship owners and their crews. We chose to name our company after these winds because our aim is to provide linguistic services to companies around the world in a way that is satisfactory to both them and us as we drift along together on a sea of human communication.
Who are Aliseo Japan's translators and interpreters?
Where do you live?
We live in Atami, Japan, a seaside city located in the beautiful prefecture of Shizuoka. Thanks to the ultrafast Shinkansen railway system, we can comfortably travel to every part of Japan.
What services do you offer?
We offer the following linguistic services:
- General translation
- Website translation
- Subtitle translation and video transcription
- Editing and proofreading
INTERPRETATION (only consecutive interpreting)
What language pairs do you handle?
- Italian → Japanese
- Japanese → Italian
- English → Italian
- English → Japanese
- Italian ↔ Japanese
- Italian ↔ English
Do you work full time or part time?
We have been working full time since 1996.
What are your language skills and how did you develop them?
Up until we began our careers as translators and interpreters, we worked in international high-tech industries where multiple languages naturally play a large role in communication. Our further specialization into English and Japanese (for the Japanese/English to Italian translator) and into English and Italian (for the Italian/English to Japanese translator) is the result of undertaking linguistic studies at various educational institutions (a combined résumé is available upon request).
What do you mean when you say you are freelance translators?
Being freelance translators means that we are not employees of a translation company, but instead work on a project-by-project basis for a broad array of clients. For us, it also means that translation and interpreting work is our only source of income.
As with all such professionals, the level of success achieved by freelance translators is based wholly on their individual skillsets (which must include organizational and marketing skills), the soundness of their workflows, and their ability to manage clients.
Many translation companies have salaried translators for the most common language pairs, such as English/Spanish/French ↔ Italian, but very seldom for language pairs such as Japanese ↔ Italian because the volume of work is not as significant for rarer pairs. Translation companies that do not employ their own in-house translators operate by reselling the translations of freelance translators, possibly offering added-value services such as DTP, editing, or proofreading (although freelance translators can also offer these services). In the case of interpretation, it’s a simple resale—interpreting agencies connect clients to interpreters and charge a commission for doing so.
Do you use machine translation?
No. Although MT (machine translation) has reached a certain level of accuracy and can be of some assistance in situations where the most vital thing is an approximate understanding of a relatively simple text, it falls short when translation accuracy and writing style are top requirements. This is all the more evident when the text being translated was written by a non-native speaker; the result produced by MT can be downright incomprehensible. You can see this for yourself by feeding such a text into Google Translate. At any rate, automatic translation software is proving to be of very little practical use, particularly when translating between very different languages such as Italian and Japanese (the former being quite a rhetorical language and the latter a rather irrational one).
Many linguistic scholars also reiterate the continued necessity of human translation.
My budget is tight. Can I send you a translation I did with Google Translate and have you check and correct it as necessary?
Fixing a machine translation, in particular between Italian and Japanese, usually requires considerable effort and sometimes takes longer than simply translating directly from the source ourselves. We would rather provide you with a quote for a human translation.
Do you also handle technical or scientific translations?
Technical translation certainly plays an important role in our work. Thanks to many years spent in large international corporations, we have developed considerable technical experience which forms a large part of our current translation capabilities. And since each of the translators in our pair has a different background, the resulting expertise is applicable to all of the language pairs we deal with.
Is translating from Japanese difficult?
While all languages are difficult prior to mastery, yes, the Japanese is quite tricky when used for professional purposes.
Although Japanese grammar is generally simpler than Italian grammar (and much simpler than English), this simplicity combined with a fundamental tendency toward ambiguity means that Japanese sentences must be heavily reworked when translating them into in Italian, which is a very precise language. Certain aspects of the Japanese language—frequent omission of the subject, the absence of male-female declination, a general lack of distinction between singular and plural, various levels of politeness, and other quirks—can severely complicate matters for an Italian translator. Some expressions are simply untranslatable in any sort of satisfactory way. Another challenge is the effort required to memorize ideograms and their multiple pronunciations, especially when it comes to the rarer characters that often crop up in historical and specialized documents.
Some difficulties can be linked to insufficient knowledge of the Japanese culture, though this does not hold true in our case.
Do you accept large translation jobs?
Generally, yes, unless they are so large that they prevent us from accepting work from other clients for several continuous months. We do our best to work with clients to meet their particular needs, so feel free to contact us for a consultation.
What happens if I don't send the source text on time?
The work of a freelance translator cannot be rescheduled easily. Any delay in sending the source text is likely to cost us time (and therefore money) because there is a very good chance that we turned down new projects for that same period, and we might not be able to get a new job immediately to make up for the loss. In addition, any changes to the timetable could prevent us from delivering the translation by the agreed-upon deadline.
Can I cancel a translation or interpreting order?
This is generally possible, provided that you pay for the amount of work already completed up to that point. Orders for our interpreting service may be canceled under certain conditions, as explained on the Japanese interpreting page.
Is it so important that the source text be written by a native speaker?
Most of the time, yes. Texts written (or translated from other languages) by non-native speakers are often unintelligible or ambiguous. How could we then guarantee correct and accurate translation into another language?
Besides the source text, what else do you need to be able to provide a correct translation?
For English to Italian and English/Italian to Japanese translations there are generally no particular requirements, provided that the source text is clear. However, translation from Japanese into Italian can present its own unique challenges. For instance, knowledge of how to read personal names and addresses as well as other foreign nouns written in katakana (the writing script that the Japanese use to transliterate foreign names) that appear in the source text can be very important. When there are insufficient contextual clues, it is often very difficult to ascertain the language of origin for these words or what they refer to. Therefore, there may be some instances where we will not be able to guarantee a correct translation if we are not provided with a clear indication of the readings of certain words.
How do you guarantee your translation quality?
First and foremost, we are professional translators as well as native speakers of Italian and Japanese, respectively. This is one of our greatest strengths, because it allows us to perfectly understand the source text (Italian, Japanese, or English) and then write correctly in the target language (Japanese or Italian).
Besides our translation experience, the quality assurance process we employ when translating is an important reference for our clients, as is our combined résumé (it can be requested). We also amassed considerable experience over the many years we spent working in several industries before we became freelance translators in 1997. We don't know everything, of course, and in addition to some very specialized topics we have never handled before, there are also topics that we are only familiar with to a certain extent. For this reason, we invite clients to provide us with as much technical information as possible so that we can learn the new subject matter.
How do you guarantee your interpreting quality?
What was said above regarding translation quality also applies to interpreting quality. Within certain limits dictated by our interpreting experience, a given set of specific words (just the words, not necessarily the details of the topic itself) can be learned in a relatively short time frame, as long as we are provided with sufficient documentation in advance.
How do you determine your translation and interpreting rates?
Pricing is calculated per source word for English to Italian, English to Japanese, and Italian to Japanese translations, and per source character for Japanese to Italian translations. When it's not possible to automatically count source words or characters, we calculate prices based on the target count instead. For more information about our pricing methods, please see our translation page. Interpreting rates are based on 8-hour days of service (a discount may be given for half-days) plus additional fees for any hours beyond the standard eight hours per day.
What is your minimum charge?
For translations ordered from within Japan, a minimum fee of JPY 4,000 applies, with all banking fees paid separately by the client. For translations requested from outside Japan, the minimum charge is USD 40 (subject to change at our discretion in certain cases) with all required banking and handling fees paid separately by the client. We offer special conditions to translation companies—please submit a request.
What payment methods do you accept?
For clients based in Japan, we only accept bank transfers. For clients based in Italy, we accept bank transfers (from translation companies and direct clients) or PayPal or credit-card payments (from private individuals). For the rest of the world, we only accept PayPal or credit-card payments.